NMS Labs Hotline for Toxicology-Related Public Health Emergencies
To serve the interests of Medical and Law Enforcement organizations, NMS Labs is proud to offer a 24/7 Hotline for Public Health and Safety emergencies where Toxicology testing and/or consultation may be required. The phone number is 215-366-1229. Callers using the emergency hotline during normal business hours (8:00am-8:30pm Eastern Time Monday through Friday) will be connected to Client Services. If a call occurs after normal business hours it will be routed to an NMS Labs Toxicologist on call.
For personal emergencies requiring Medical or Emergency Response Services, please do not call the NMS Labs Hotline. Please call 911.
The following information is recommended for reporting purposes:
- Primary Contact Name
- Primary Contact Phone Number / Email Address
- Nature of Incident (e.g., location, number of people impacted)
- NMS Labs Account Number (If Applicable)
Contact phone numbers and email addresses:
- Clinical & Research Clients: 1-866-522-2206 / Clinical@nmslabs.com
- Forensic Clients: 1-866-522-2216 / Forensics@nmslabs.com
- Expert Service Clients: 1-844-276-0768 / firstname.lastname@example.org
- Billing Inquiries: 1-800-522-6671 / BillingTIQ@nmslabs.com
- Crime Lab Clients: 1-844-276-1182 / Crimelab@nmslabs.com
- NMS Labs, 200 Welsh Road, Horsham, PA 19044
- NMS Labs Crime Lab, 2300 Stratford Avenue, Willow Grove, PA 19090